Wednesday, March 1, 2017

Computer tech support scam (Sophie Softech Solutions).



A (SCAM) computer tech support company called: Sophie Softech Solutions called me and said they found a virus on my computer. They said they found it the day that they called me. Actually, they said Microsoft called them and notified them of a virus on my computer. They said Microsoft found the virus on my computer when I was online recently.
I knew it was a scam right away, because I had not used my computer at all for about a month at that time. Usually when I use the Internet, I use my cellphone, which is Android, not Microsoft.
I checked my computer anyway, just to make sure nothing was wrong with it. There was no virus, my computer was OK.
I was still on the phone with this scammer when I checked my computer. I told him my computer was fine. But he said, "Oh no, there is a problem with it. You need to give me remote access to your computer so I can fix it."
I asked him a few questions like: What's their companies name? Where are they located? How much do they plan to charge me for their services? What's wrong with my computer? How long will they take to fix it? Etc.
He said he was with: Sophie Softech Solutions and they were in Florida. It will take an hour or two to remove the malware on my computer and he'd install an antivirus program. Then, I'd have to send a payment directly to him in India! I'd have to use Western Union to send him $250 US dollars!
I could tell from his voice that he was in India.
I said, "Wait a minute, you sais a minute ago that you were in the US! Now you say you're in India?"
He said, "The company is in the US, but the call center that he's at is in India."
From all the bull shit he was saying, I knew it was a scam.
I don't ever want to give remote access of my computer to anybody in the first place, except, MAYBE, to a close friend or relative! But, even then I'd have to think twice about it! You never know what they will do to it!
To make a long story short, I didn't give him access to my computer. I told him I know it's a scam. I called him an ass hole and told him don't ever call me again! Then I said, "Your English is terrible, you have poor grammar and I can't even understand you very well because of your damn Indian accent!" Quit trying to scam people!"
Then he started to repeat everything I said. I again said this is a scam. He repeated that and said, "This is a scam." I said, "Yes and you're an ass hole! he repeated that to along with some other things.
Then I insulted him and the company a few more times and he continued to insult and curse at me as well.
I told him I was going to report him to the Attorney General, Better Business Bureau, Rip off report, the FCC and a bunch of other places.
I have reported them. I have also filed a report about them on: WWW.ripoffreport.com.

(Before I reported this company to anybody, I did a little bit of research on Sophie Softech Solutions. I found out that they do have at least one office here in the United States. I think it is in California. However, that does not mean it isn't a scam. The people they hire to call you and rip you off are still in other countries.
Microsoft will probably NEVER call you nor will they tell someone else to contact you to tell you that you have a virus or any other problems with your computer!!!)

Just remember, if someone calls you like this, don't give them remote access to your computer! More than likely its a scam. They might even mess up your computer or give you a virus if you do that! Then they will trick you into thinking they've fixed your computer and charge you a lot of money after they damage it! Then it will be almost impossible to get your money back!